To our wonderful customers,
We are pleased to announce the re-opening of both our Chelmsford & Hertford stores as well as our Head Office.
We will be following the Goverment's guidelines for retail & business, along with the National Association of Jewellers advice on COVID-19 awareness at the workplace. The health and safety of both our employees, customers and communities continues to be our priority, therefore we are introducing the following working pattern:
Both of our stores have new working hours as followed:
Monday: CLOSED
Tuesday: 10:00am - 16:00pm
Wednesday: 10:00am - 16:00pm
Thursday: 10:00am - 16:00pm
Friday: 10:00am - 16:00pm
Saturday: 10:00am - 16:00pm
Sunday: CLOSED
During our opening hours our stores will be following the below routine:
10:00am - 12:00pm: Drop in & collections of jewellery repairs
12:00pm - 14:00pm: Regular shopping hours
14:00pm - 16:00pm: Wedding rings & engagement ring appointments*
*to make an appointment to view the Chelmsford collection please give the team a call on 01245 500499.
*to make an appointment to view the Hertford collection please give the team a call on 01992 534555.
Our Head Office is open with limited staff, so please bear with us if it takes a little longer than usual to answer your emails & telephone calls.
Our office hours are:
Monday: 9:00am - 16:00pm
Tuesday: 9:00am - 16:00pm
Wednesday: 9:00am - 16:00pm
Thursday: 9:00am - 16:00pm
Friday: 9:00am - 16:00pm
Saturday: CLOSED
Sunday: CLOSED
We are truly grateful for each and every one of you and we would like to thank you for your loyalty over the years and your support during this very difficult time. But we look forward to seeing you back in store!
Please keep updated on any changes to the business via our social media channels.
Love the Lance James Team
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Updated: 15th June 2020
